Role Summary
The Business Analyst will be part of a Change Delivery Team aligned with one of the business divisions. They will be responsible for business analysis activities on to deliver complex projects in a fast-paced environment. You will be required to work with all business units, analysing and defining business requirements for processes, technology and business change. This role will include driving the implementation of business change within the respective division.
Role Responsibilities
Work with stakeholders across the business to gather and document business requirements.
Conduct requirements gathering through workshops, interviews and job shadowing
Analyse existing business processes and identify opportunities for improvement.
Develop business cases and project plans that outline project scope, objectives, and timelines.
Work with technical teams to design and implement solutions that meet business needs.
Produce project artefacts, including business requirements documents, solution design documents, technical specifications, project and implementation plans
Create process maps, flowcharts, and other documentation to support process improvement initiatives.
Engage in discussions and capture business requirements/ technical specs/process maps / in-depth data flows based on interaction with the business users.
Drive change across the Group and support the business units to deliver a range of business change projects so that business benefits are realised.
Exception reporting (Running various reports, highlighting areas of missing data and following up with the business to resolve the exception).
Design, execute and manage testing phases, including writing testing strategies/testing scripts / UAT procedures / conducting system testing.
Project Administration (Attending project status meetings, taking notes and actions)
Work with the business units to ensure the seamless transition of projects to BAU.
Undertake any other reasonable team duties.
Role Requirements
At least 5 A-C Grade GCSEs including English, Maths and ICT.
Insurance qualifications e.g. CII (Desirable).
London Market Insurance/Broking experience preferred.
Project qualifications e.g. Prince 2, SAFE Agile,
Should have at least 3+ years’ experience of working within a relevant role.
Experience in full project life-cycle
Experience in Process Reengineering and System implementation
Skills & Abilities
Outcome focused
Self-motivated & Enthusiastic
Team workers with the ability to work on their initiative
Professional approach to relationships
Excellent communication skills, both written and verbal are required (at all levels within the organisation).
