Claims Executive

Start date: After notice period DOE London

Role Summary

The role of Claims Executive requires an energetic, driven and intelligent individual who will have responsibility for looking after our claims across multiple classes of business and on an international placement basis. The role requires a person who has 5 or more years claims experience and who is willing to continue to grow and develop their knowledge and skills.

Role Responsibilities

  •  Handling a portfolio of international insurance and reinsurance claims within service level agreement times operating with integrity and professionalism

  • Ability to multi-task, manage conflicting priorities and work well under pressure

  • Liaising with Insurers, Clients, Brokers and other Insurance Experts on a daily basis

  • Working closely with internal teams ensuring they are up to date and aware of developments

  • Assisting the claims team with the preparation and analysis of Management Information

  • Flexibility and willingness to take on additional responsibilities and work

  • Processing settlements

  • Handling London Market Systems

  • Setting up new claims and managing/reviewing throughout the lifecycle

  • Managing a diary system

  • Building and maintaining the Company’s profile with Underwriters and key experts

  • Assisting the Chief Claims Officer in monitoring the performance of claims providers and reaching targeted deadlines

  • Monitoring and checking work of peers and providing knowledge based training and guidance where necessary

  • Meeting external parties if required to maintain relationships and in relation to individual matters

  • Provide any necessary ad hoc support to Team Lead and other team members as needed

  • Providing and undertaking training as required by line manager

  • Mandatory completion of company prescribed learning and adherence to FCA rules.

  • Compliance with all company procedures

Role Requirements

  • London Market experience

  • Knowledge of ECF

  • Experience of handling UK and International claims from cradle to grave

  • Property and Liability class knowledge

  • At least 5 A-C (or equivalent) Grade GCSE’s including English and Maths

  • Insurance qualifications e.g. CII (desirable) 

  • Knowledge of Word, Excel and Outlook

Skills & Abilities

  • Excellent verbal and written communication skills

  • Ability to multi task, manage conflicting priorities and work well under pressure

  • Able to build trust by operating with integrity and professionalism

  • Flexibility and willingness to take on additional responsibilities and work

  • Professional approach with an outcome focused and positive attitude

  • Mentoring ability to assist in development and growth of the claims team

  • Self-motivated & enthusiastic

  • Team worker with the ability to work on own initiative

  • Solid data entry skills with the ability to identify numerical errors

  • Positive attitude

  • Excellent attention to detail

Apply now

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