Role Responsibilities
Prepare and issue monthly broker statements of accounts.
Allocate funds received and request closings and slips from Brokers.
Pursue debtors frequently by telephone, email, teams meeting to secure payment.
Identify and escalate NOC from aged debt.
Build strong relationships with internal and external stakeholders to progress collection process.
Be responsible for engaging and chairing regular meetings with each business unit to address any credit control issues and escalations.
Provide oversight to existing processes, challenging any redundant requirements as model evolves and ensure we deliver continuous improvements.
Analyse and identify inconsistencies and record errors in booked premium, liaise with technical team to correct booked entries.
Resolution of unallocated cash, provide constructive feedback on issues which have resulted in mis posting to unallocated cash.
Monitor and manage the shared Accounts Inbox.
Any additional duties as assigned
Role Requirements
General Insurance knowledge desired but not essential
1-2 years Credit Control background (essential)
Experience in reconciliation process (essential)
Skills and Abilities
Knowledge of Microsoft Excel.
Analytical problem solving approach, ability to identify and analyse problems, creating and implementing solutions, decision making skills.
Knowledge and experience with Sequel eclipse is a positive but not essential.
Excellent communication and interpersonal skills and conversing with external clients.
Proactive and a team player, time management skills and meeting deadlines.
Ability to multitask and meet SLAs.
A high level of computer literacy and proficient user of Microsoft Excel.
To be able to work within a team and to be pro-active.
Outcome focused and sound decision-making.
Management Duties
We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.
We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.
