Role Summary
To serve as a coordination point for external clients visiting the building. To deliver efficient and effective administration services which meet the business needs, meet and greet visitors, answer calls in a timely and professional manner. To follow general standards and procedures and various admin tasks required to support the Executive Committee.
Role Responsibilities
Answer, screen and direct internal telephone and external calls or forward it as appropriate
Provide professional information to callers, visitors and staff
Provide administrative support to the Executive Committee
Register all arriving visitors following security policies and procedures
Make sure that guests meet their host’s
To report any faults in the meeting rooms or reception to the Facilities Manager
Organise and monitor couriers, tracking their progress and reporting as necessary
To ensure all amenities are tidy and ready for use
Dealing with the daily outgoing post
Distribute post to the relevant recipients
Carry out photocopying and scanning as required
Carry out any task deemed reasonable by the Executive Committee
Set up drinks for meetings/tidy up meeting room after meetings
Keep client break out area tidy/stocked up
Assist in planning and arranging events/catering
Role Requirements
Skills & Abilities
Competent typing skills
Polite, tactful and diplomatic
Energetic, confident and enthusiastic
Able to communicate in a calm and professional manner
