Front of House Receptionist

Start date: After notice period DOE London

Role Summary

To serve as a coordination point for external clients visiting the building. To deliver efficient and effective administration services which meet the business needs, meet and greet visitors, answer calls in a timely and professional manner. To follow general standards and procedures and various admin tasks required to support the Executive Committee.

Role Responsibilities

  • Answer, screen and direct internal telephone and external calls or forward it as appropriate

  • Provide professional information to callers, visitors and staff

  • Provide administrative support to the Executive Committee

  • Register all arriving visitors following security policies and procedures

  • Make sure that guests meet their host’s

  • To report any faults in the meeting rooms or reception to the Facilities Manager

  • Organise and monitor couriers, tracking their progress and reporting as necessary

  • To ensure all amenities are tidy and ready for use

  • Dealing with the daily outgoing post

  • Distribute post to the relevant recipients

  • Carry out photocopying and scanning as required

  • Carry out any task deemed reasonable by the Executive Committee

  • Set up drinks for meetings/tidy up meeting room after meetings

  • Keep client break out area tidy/stocked up

  • Assist in planning and arranging events/catering

Role Requirements

  • Previous experience of working on reception is essential

Skills & Abilities

  • Competent typing skills

  • Polite, tactful and diplomatic

  • Energetic, confident and enthusiastic

  • Able to communicate in a calm and professional manner

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